Baji Privacy Policy: How We Handle Your Information
Baji collects only the information needed to run your account and process transactions through supported local payment methods. This policy explains what we collect, why we collect it, and the choices available to you — access and eligibility depend on your local law and eligible regions.
Account data kept under access controls
local payment methods transaction records stored securely
You can request a review of your stored data
Policy contact route published and reachable
POLICY SCOPE DETAIL
What This Privacy Policy Covers and How It Works
When you open an account with us, we collect registration details — your name, contact information and the payment method you connect, such as local payment methods. We use this to verify your account, process wallet transactions and respond to support requests. We do not sell your personal information to third parties. Data collected through your account activity — login records, session data and transaction history — is retained only as long as necessary for the purpose it was gathered, or as required by applicable rules in your region. Cookies and similar tools are used on our site to remember your session state and maintain lobby navigation preferences; you can adjust cookie permissions through your browser settings. When you add a local payment method to your account wallet, the reference details you provide are handled under the same access controls as your registration data. Any third-party payment processor we work with receives only the minimum data required to complete your transaction. This policy applies to all account holders where access is permitted under local law and eligible regions.
local payment methods wallet reference
local payment methods account link
Session cookie data
Transaction history record
Account registration detail
INSIDE VS OUTSIDE
Where This Policy Applies and Where It Does Not
Not every interaction on or around Baji falls inside this policy. Understanding the boundary helps you know who to contact when something involves your data. The four areas below clarify what we are directly responsible for and what sits outside our control — particularly where third-party services or external links are involved.
Account Access
Login sessions, registration details and account settings fall fully inside this policy. We control how that data is stored, who can access it and how long it is kept. Any request to review or correct this data should come to us directly through the support route on this site.
Payment Transactions
When you use local payment methods to add funds to your account wallet, the transaction passes through the payment processor's own systems. We receive only a confirmation reference. The payment provider's own privacy terms govern the data held on their side — we do not control or store your full wallet credentials.
Site Content and Cookies
Pages you browse, game lobbies you open and session cookies tied to your account activity are inside our policy scope. We use this data to keep your session active and to remember your lobby state. You can clear or restrict cookies through your device browser settings at any time.
Third-Party Services
Links leaving Baji — including external payment landing pages, game studio sites or any third-party tool — are outside this policy. Once you follow a link off our platform, the destination site's own privacy terms apply. We are not responsible for data handling by services we do not operate.
YOUR ACCOUNT CHOICES
Practical Steps Available to You Under This Policy
You have real actions available to you regarding the data we hold on your account. These are not abstract rights — each one has a concrete process you can follow through our support route or directly inside your account settings. Reviewing your stored details, correcting outdated information, or raising a data question does not require legal language; a clear message to our support team is enough to start the process. We aim to acknowledge data requests within a reasonable time. Where access or correction is constrained by applicable rules in your region or by account verification requirements, we will explain why in our response. Your account wallet history — including local payment methods transaction references — is visible inside the signed-in account area so you can check what is on record at any time without needing to contact support first.
Review Your Records
Open your signed-in account area to see the registration details, transaction history and payment references we hold. Your local payment methods wallet references are listed there alongside your account activity log.
Correct Account Details
If your contact information or registered name is outdated, reach out through our published support route. We will confirm what we need to verify the change and update your record once confirmed.
Raise a Data Question
Any question about how we collect, store or use your data can be sent to us through the contact route on this page. We respond in plain language — no legal formality required on your side.
Request Support on Data Matters
If you believe data held on your account is inaccurate or used incorrectly, contact us through the support route listed in the section below. We will investigate and reply with a clear explanation of what we found.
POLICY CONTACT PATHS
How to Reach Us About This Privacy Policy
If you have a question, correction request or concern related to this policy, use the contact routes below. We do not publish specific response time commitments, but every message sent through these routes reaches the team responsible for account and data matters. Access to these routes depends on your account status and eligible region.
Account Support Chat
Open the support chat from inside your signed-in account to raise a data or privacy question directly. This is the fastest route for account-linked requests such as reviewing stored payment references or correcting a registered detail.
Email Contact
For formal data requests or written records of your enquiry, use the email address published on our contact page. Include your registered account name and a clear description of your request so we can locate the right record.
Help Centre
Our help centre includes published articles on account data, cookie settings and payment record queries. Check there first — many common privacy questions are answered without needing to contact the team directly.
HOW WE MANAGE DATA
Data Handling, Cookies, Retention and Account Security
We take a structured approach to every stage of how your data moves through our platform — from the moment you register to the point where a record is no longer needed. Each area below reflects the actual controls we apply, not a general statement of intent.
Data Retention
Account records — including registration details and transaction references for local payment methods and local payment methods — are kept only as long as needed for the purpose they were collected, or as required by applicable rules in your region. When a record is no longer necessary, it is removed from active storage.
Cookie Controls
Session cookies keep your lobby state active while you browse. You can review and adjust cookie permissions at any time through your browser settings. Turning off cookies may affect how your session and account preferences are remembered across visits.
Account Security
Access to your account data is restricted to authenticated sessions only. We do not display full payment credentials — only the reference details needed to identify a linked wallet like local payment methods. If you suspect unauthorised access, contact support immediately through the account chat route.
Policy Updates
When we update this policy, the revised version is posted on this page with the date of change. Continuing to use your account after a policy update means you have had the opportunity to review the changes. We do not notify individual accounts of every minor wording revision.
PRIVACY QUESTIONS ANSWERED
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how Baji handles personal data, account records and your rights under this policy. If your question is not here, use the support contact route listed above.
What personal data does Baji collect when I open an account?
We collect the details you enter during registration — name, contact information and the payment method you connect, such as local payment methods. We also log session activity tied to your account. We collect only what is needed to run your account and process your transactions.
Can I see all the data Baji holds on my account?
Yes. Open your signed-in account area to review the registration details, transaction history and payment references on record. If you need a broader summary of stored data, send a request through our email contact route and we will respond with what we hold.
Does Baji share my data with third parties?
We do not sell your personal information. We share only the minimum data required with payment processors — for example, when a local payment methods transaction is processed. Each processor handles that data under their own privacy terms, which are separate from this policy.
How do cookies work on the Baji site and can I turn them off?
Cookies keep your session active and remember your lobby state between pages. You can adjust or remove cookie permissions through your device browser settings. Restricting cookies may affect how your account session behaves, but you can still log in and access your account.
How long does Baji keep my account data after I stop using the account?
Retention periods depend on the type of data and applicable rules in your region. We do not keep records indefinitely — once a record is no longer needed for the purpose it was collected, it is removed. Contact our support team if you want to ask about a specific record.
How do I request a correction to my registered account details?
Send a message through the account support chat or email contact route. Tell us which detail needs correcting and we will confirm what verification we need. Once confirmed, the record is updated. Access to this process depends on your account status and eligible region.
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